
Customer Policy
At Casa Pons, we are dedicated to providing high-quality, authentic products sourced from trusted suppliers, along with exceptional service and a secure shopping experience. All prices are listed in AED and may change without notice. Orders are processed through our secure checkout with encrypted payment gateways, and we never store or share your payment details. We aim to ship orders promptly, with delivery times varying by location. As per food safety regulations, we do not offer refunds or exchanges under any circumstances. Your privacy is our priority, and we never sell, rent, or share your personal information with third parties. For inquiries or support, please contact us via email at info@casapons.ae or through our Contact Us page.