At Casa Pons, we take pride in upholding the highest standards of quality, freshness, and safety for our customers.

In line with Dubai Municipality regulations for businesses handling food products, we are unable to accept returns, offer exchanges, or provide refunds once an order has been delivered. This policy is in place to ensure the integrity and safety of all our products, and to protect our customers from any risk of contamination.

We sincerely appreciate your understanding and support in helping us maintain these uncompromising standards. Every Casa Pons creation is prepared, packaged, and delivered with exceptional care — so you can indulge with complete confidence.